Frequently Asked Questions

Everything you need to know about shopping with SeasonalHQ.

How fast is delivery in the UAE? +

Orders placed before 2pm are dispatched the same day. Delivery across all 7 Emirates typically takes 1–3 business days.

Do you accept returns? +

All sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase. If your item arrives damaged or incorrect, contact us within 48 hours at omran.office1015@gmail.com.

Do you ship internationally? +

Currently we ship within the UAE only. International shipping is coming soon — sign up to our newsletter to be the first to know.

How do I track my order? +

You'll receive a tracking link via email once your order is dispatched.

What payment methods do you accept? +

We accept PayPal and Ziina. More payment options coming soon.