Terms & Conditions

1. Agreement to Terms

By accessing or using the SeasonalHQ website (seasonalhq.com) and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. About SeasonalHQ

SeasonalHQ is an e-commerce store operating within the United Arab Emirates, offering curated products across the categories of Sweets & Drinks, Fashion & Clothing, and Beach & Outdoor. All sales are conducted electronically via this website.

3. Eligibility

You must be at least 18 years of age to place an order on SeasonalHQ. By placing an order you confirm that you meet this requirement. We reserve the right to refuse service to anyone for any reason at any time.

4. Products & Pricing

All prices are listed in UAE Dirhams (AED) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update pricing at any time without prior notice. Product descriptions, images, and availability are provided for reference and may be subject to change. We make every effort to display product colours and details accurately, however we cannot guarantee that your device's display will be perfectly accurate.

5. Orders & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only when you receive a written confirmation from us. We accept payment via PayPal and Ziina. All transactions are processed securely and are SSL encrypted.

6. Delivery

We deliver across all seven Emirates of the UAE. Estimated delivery times are provided at checkout and are indicative only. SeasonalHQ is not responsible for delays caused by courier services, customs, adverse weather, or events outside our control. Risk of loss and title for products passes to you upon delivery.

7. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, section layouts, and brand assets — is the property of SeasonalHQ and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. User Conduct

You agree not to use this website for any unlawful purpose, to transmit harmful or offensive content, to attempt to gain unauthorised access to any part of the website, or to interfere with the website's operation. We reserve the right to suspend or terminate access for any user who violates these terms.

9. Limitation of Liability

To the fullest extent permitted by law, SeasonalHQ shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or purchase of products. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of this website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of your data as described therein. We do not sell your personal information to third parties.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting to the website. Continued use of the website following any changes constitutes your acceptance of the revised terms.

13. Contact

If you have any questions regarding these Terms & Conditions, please contact us at omran.office1015@gmail.com.